Windows 10 Trouble : Freezing
Error Trouble : I recently upgraded from windows 7 to 10and ever since my computer has been freezing every couple of hours. tried clearing and debating fresh install but currently nothing I have done works.
User : CurtisHalsall
Question : Freezing
Update : Last reply May 21, 2021
Solved : CurtisHalsall
Views : 12 views
Answer : 8 replies
How to Fix Freezing on Windows 10?
- Hi CurtisHalsall –
I’m Independent Advisor and a Windows user like you. I do apologize for the inconvenience that you’re experiencing right now, let me help you sort things out.
Kindly follow the steps below and check if it helps resolving the issue.
– Run the System maintenance troubleshooter on your computer
Press windows key + R
Type control and press enter
Using the search function located on the top right part of the control panel, search troubleshoot
Click on Troubleshooting
On the left pane menu, click on “View All”
Search for the System Maintenance
Click on it and follow the onscreen instruction
Restart the computer after the troubleshooting completes
You may also need to run a system file checker to verify the integrity of windows system files on your computer making sure that there are no corrupted files on your windows.
Perform SFC Scan and Repair Windows Image
-This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.
1. Open command prompt with administrator access
2. Type each command below and wait until scan is completed.
DISM /Online /Cleanup-Image /CheckHealth
DISM /Online /Cleanup-Image /ScanHealth
DISM /Online /Cleanup-Image /RestoreHealth
Quick note: While the command is running, it’s expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.
Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.
3. Close the command prompt.
After the scan completes, disable all non-Microsoft services running on the background of the computer.
Perform Clean Boot
– This process will eliminate 3rd party application running in the background of your computer along with services that are not needed to run windows. If there’s any conflicting 3rd party application that causes the issue on your computer, this process will stop it.
1. Open the run box by pressing the Windows Key + R and type msconfig
2. System Configuration Utility box will open and by default you are on general tab.
3. On the General tab, click the selective startup and make sure that load system service and load startup items both have checked mark.
4. Click on services tab
5. Put a check mark on Hide All Microsoft Services > This is a very important part as if you miss to click on this, computer might not boot properly or permanently and will end up on clean installation.
6. Once Hide all Microsoft Services have checked mark on it, click on Disable All
7. Click on the Startup Tab and click open task manager. This will open another window which contains all your startup applications on the administrator account.
8. Disable all application that you’re not using. You can simply just click on them and select disable.
9. Click OK , Apply and close the configuration utility
Restart the computer and check if the same issue appears
Hope this will help and have a bless day!
- In reply to Kevin Bart.’s post on May 16, 2021
I did all of the above steps and still running into crashing
Reply Report abuse
- Hi CurtisHalsall –
Thanks for the response and I do apologize if the methods did not resolve the issue
Is there any specific action that you’re doing on the computer before the issue start or is it just random?
Kindly create a new user profile and check if the same issue appears on the new user. This will also help determine if the issue is profile specific.
To create new user profile, please follow the steps below
1. Open the Settings by pressing the Windows Key + I
2. Click on Accounts
3. In the left pane menu, click on Family & Other Users
4. Under other users, click on add someone else on this PC
5. By default, it will going to ask you to sign in using a Microsoft account, click on the link below which says I don’t have this person’s sign in information
6. Click on Add a user without Microsoft account
7. Fill out a username and click next until completion.
Sign out to the current user and sign in on the new user profile.
Check if everything works fine on the new user.
If the above method did not resolve the issue, please perform an in-place repair on your computer. In-place repair/upgrade or repair reinstall is a process of re-installing Windows without touching any of your applications or personal files. In this way if there’s any data corruption, damaged system files or missing system files on your computer, this repair will fix or repair them.
To start we need to download an ISO file of Windows 10 and save it to your computer. Please follow the instruction on the link below to create an ISO file
After the ISO is created, follow the instructions on the link below created by PaulSey, Microsoft Agent, on how to perform repair install on your computer.
This process will take some time to complete so you need to be very patient in waiting until the process completes. Once done , restart your computer and check if the issue is resolved.
- In reply to Kevin Bart.’s post on May 17, 2021
1st option: keeps freezing and second option keeps failing after 6 percent installation of windows
Did you mean try and download and delete files to fix because only option at this rate
Reply Report abuse
- Hi CurtisHalsall –
Thanks for the response and I do apologize if the method did not resolve the issue.
It appears that in-place can’t be executed on your computer as the setup stops at 6%. In that case, you can try to perform custom install of windows on your computer. Custom Install of windows will re-install windows on your computer, fixing all errors and missing update components on your computer however it will reset all the settings of your computer and all application installed on your computer will be removed living only your personal files intact and will be moved to windows.old folder inside C drive after process completes. If you want to proceed with Custom Install please click on the link below and follow the steps provided on the link.
NOTE: Please make sure to follow the steps accurately as it may remove all your personal files if the partition accidently deleted.
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