Windows 10 · January 1, 2021 0

Ask How to restore access to applications

Windows 10 Trouble : How to restore access to applications
Error Trouble : I’m running Windows 10 64 Home on an HP Envy laptop. I no longer have access to any applications that did not put a permanent quick access link on my desktop. E.g.: Microsoft Office 2019, or any preloaded or personally loaded applications like the Snipping Tool, Family Tree Maker, Windows Update, McAfee etc. My Windows Key no longer works at all – Neither does my “Search Box” or my “Cortana” – how do I restore access to my computer and applications?

User : Amma904
Question : How to restore access to applications
Update : Last reply 11 hours 26 minutes ago
Solved : Amma904
Views : 13 views
Answer : 6 replies

How to Fix How to restore access to applicationsĀ  on Windows 10?

  1. Hi Amma904 –

    I’m Independent Advisor and a Windows user like you. I do apologize for the inconvenience that you’re experiencing right now, let me help you sort things out.

    Are there any recent changes made on the computer before the issue started? What error message do you receive when you try to open the applications on your computer?

    Please follow the steps below and check if it helps

    Run a system file checker to verify the integrity of windows system files on your computer making sure that there are no corrupted files on your windows.

    Perform SFC Scan and Repair Windows Image
    -This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

    1. Open command prompt with administrator access
    2. Type each command below and wait until scan is completed.

    SFC /scannow
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

    Quick note: While the command is running, it’s expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

    Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

    3. Close the command prompt.

    Restart the computer and check if it helps.

    If the above method did not resolve the issue, kindly try to create a new user profile and check if the issue appears on the new user. This helps determine if the issue is profile specific.

    To create new user profile, please follow the steps below

    1. Open the Settings by pressing the Windows Key + I
    2. Click on Accounts
    3. In the left pane menu, click on Family & Other Users
    4. Under other users, click on add someone else on this PC
    5. By default, it will going to ask you to sign in using a Microsoft account, click on the link below which says I don’t have this person’s sign in information
    6. Click on Add a user without Microsoft account
    7. Fill out a username and click next until completion.

    Sign out to the current user and sign in on the new user profile.

    Check if everything works fine on the new user.

    Hope this will help and have a bless day!

    Thanks.

    Independent advisor

  2. Hi Amma904 –

    I’m Independent Advisor and a Windows user like you. I do apologize for the inconvenience that you’re experiencing right now, let me help you sort things out.

    Are there any recent changes made on the computer before the issue started? What error message do you receive when you try to open the applications on your computer?

    Please follow the steps below and check if it helps

    Run a system file checker to verify the integrity of windows system files on your computer making sure that there are no corrupted files on your windows.

    Perform SFC Scan and Repair Windows Image
    -This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

    1. Open command prompt with administrator access
    2. Type each command below and wait until scan is completed.

    SFC /scannow
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

    Quick note: While the command is running, it’s expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

    Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

    3. Close the command prompt.

    Restart the computer and check if it helps.

    If the above method did not resolve the issue, kindly try to create a new user profile and check if the issue appears on the new user. This helps determine if the issue is profile specific.

    To create new user profile, please follow the steps below

    1. Open the Settings by pressing the Windows Key + I
    2. Click on Accounts
    3. In the left pane menu, click on Family & Other Users
    4. Under other users, click on add someone else on this PC
    5. By default, it will going to ask you to sign in using a Microsoft account, click on the link below which says I don’t have this person’s sign in information
    6. Click on Add a user without Microsoft account
    7. Fill out a username and click next until completion.

    Sign out to the current user and sign in on the new user profile.

    Check if everything works fine on the new user.

    Hope this will help and have a bless day!

    Thanks.

    Independent advisor

  3. Hi Amma904 –

    I’m Independent Advisor and a Windows user like you. I do apologize for the inconvenience that you’re experiencing right now, let me help you sort things out.

    Are there any recent changes made on the computer before the issue started? What error message do you receive when you try to open the applications on your computer?

    Please follow the steps below and check if it helps

    Run a system file checker to verify the integrity of windows system files on your computer making sure that there are no corrupted files on your windows.

    Perform SFC Scan and Repair Windows Image
    -This process will perform scan for any corrupted system files or integrity violation and will attempt to repair it along with the Windows Image.

    1. Open command prompt with administrator access
    2. Type each command below and wait until scan is completed.

    SFC /scannow
    DISM /Online /Cleanup-Image /CheckHealth
    DISM /Online /Cleanup-Image /ScanHealth
    DISM /Online /Cleanup-Image /RestoreHealth

    Quick note: While the command is running, it’s expected to see the process stuck at 20 or 40 percent. After a few minutes, the process will complete successfully.

    Once you complete the steps, the Deployment Image Servicing and Management tool will connect to the Windows Update servers to download and replace any damaged files in the local image for Windows 10 as necessary.

    3. Close the command prompt.

    Restart the computer and check if it helps.

    If the above method did not resolve the issue, kindly try to create a new user profile and check if the issue appears on the new user. This helps determine if the issue is profile specific.

    To create new user profile, please follow the steps below

    1. Open the Settings by pressing the Windows Key + I
    2. Click on Accounts
    3. In the left pane menu, click on Family & Other Users
    4. Under other users, click on add someone else on this PC
    5. By default, it will going to ask you to sign in using a Microsoft account, click on the link below which says I don’t have this person’s sign in information
    6. Click on Add a user without Microsoft account
    7. Fill out a username and click next until completion.

    Sign out to the current user and sign in on the new user profile.

    Check if everything works fine on the new user.

    Hope this will help and have a bless day!

    Thanks.

    Independent advisor

  4. In reply to Kevin Bart.’s post on June 12, 2021

    Thanks Kevin – I will try that but before I do – I had a couple questions:

    1. It appears you might be suggesting that I take my computer all the way back to the day I bought it. Will this wipe out everything I have stored in my original “User” profile – presently I can access them through “Windows (C:) > Users”?

    2. Will this delete programs I have added to the computer like Microsoft Office 2019 Home and Business, Adobe Photoshop Elements, Family Tree Maker, etc. (these programs were only a one-time install so if I wipe them out I will have to re-purchase them.)

    Reply Report abuse

    Yes No

  5. Hi Amma904-

    Thank you for keeping me posted and i do apologize for the inconvenience.

    System restore will not touch any files saved on your Users folder. It will delete the installed programs that you installed on your device on the date range you selected.
    Once the system restore is finish, you need to download and install the application on that is missing on your device.

    If your not comfortable performing system restore, you can perform in place repair on your Windows:

    In-place repair/upgrade or repair reinstall is a process of re-installing Windows without touching any of your applications or personal files. In this way if there’s any data corruption, damaged system files or missing system files on your computer, this repair will fix or repair them.

    To start we need to download an ISO file of Windows 10 and save it to your computer. Please follow the instruction on the link below to create an ISO file

    https://support.microsoft.com/en-us/help/402819…

    After the ISO is created, follow the instructions on the link below created by PaulSey, Microsoft Agent, on how to perform repair install on your computer.

    https://answers.microsoft.com/en-us/windows/for…

    This process will take some time to complete so you need to be very patient in waiting until the process completes. Once done , restart your computer and check if the issue is resolved.

    Please do let me know what will happen. Hope this will help and have a blessed day!

    Thanks.

    Independent Advisor

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