Windows 10 · January 30, 2020 0

Ask You cannot add friends because of how your microsoft account is set up Windows 10

Windows 10 Trouble : You cannot add friends because of how your microsoft account is set up
Error Trouble : I am 18 and

User : BraxityAF
Question : You cannot add friends because of how your microsoft account is set up
Update : Last reply April 11, 2021
Solved : Van Dennis
Views : 53 views
Answer : 1 replies

How to Fix You cannot add friends because of how your microsoft account is set up on Windows 10?

  1. Hi, I am Van. I’m an Independent Advisor and a Microsoft user like you. I’ll be glad to help you today.

    May I verify is this about when trying to add a friend to the game you are playing? This normally happens if the “You can add friends” option is disabled on your Xbox privacy settings. Please follow the steps below to enable this option.

    1. log in your Microsoft account to xbox.com
    2. Once signed in click your profile picture at the upper-right corner. Then select Xbox profile.
    3. In the Xbox profile click the privacy settings
    4. In the Privacy & online safety click the “Xbox One/Windows 10 Online Safety” tab
    5. Scroll down and look for the “You can add friends” option then click allow to enable it. Click submit at the bottom of the page to save the setting
    6. Run the game and check if you can now add your friends.

    Note: You will not be able to see the Privacy & online safety section if you are a member of the Family group. You will need to ask the organizer of the Family group to edit the settings for you.

    Best regards,
    Van

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