Windows 10 · March 18, 2020 0

Help Can’t Activate After Hardware Change Windows 10

Windows 10 Trouble : Can’t Activate After Hardware Change
Error Trouble : I’ve ran all the troubleshooters, gone through all the support articles. Everything fails for one reason or another. It use to be that you could call Microsoft and get a person to help you activate your OS. But now it seems like this place is the only option for getting help now?

User : brianaarhus
Question : Can’t Activate After Hardware Change
Update : Last reply July 11, 2021
Solved : Kevin Bart.
Views : 5 views
Answer : 1 replies

How to Fix Can’t Activate After Hardware Change on Windows 10?

  1. Hi brianaarhus-

    I’m Kevin B. Independent Advisor and a Windows user like you. I do apologize for the inconvenience, let me help you sort things out.

    What is the error message when you run the troubleshooter?

    Activation depends on what type of license you have:

    If it came preinstalled with the computer, that is called an OEM version. For an OEM license, the license remove as soon as Motherboard is not working. So basically,it is non-transferable. If that is the case you need to get a new license.

    If its the free upgrade from a retail store,it is transferable to a new computer or motherboard.

    If its the free upgrade from a OEM preinstalled Windows license, it is NOT transferable to a new computer or motherboard.

    However, this is not same for retail licenses.

    Example: You purchased the license through Microsoft store. That does carry transfer rights.

    To activate your Windows:

    Run the activation troubleshooter on the new device using the below steps:
    Go to Settings>Update and security>Activation and run the troubleshooter. and select I recently changed hardware on this device.

    You may also refer on this link about Activation process of your Windows:

    https://support.microsoft.com/en-us/help/12440/…

    Please do let me know what will happen. Hope this will help and have a blessed day!

    Thanks.
    Kevin B.
    Independent Advisor

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